Altigen MAXCS 7.5 Polycom VVX User Guide User Manual download pdf (Page 11)

MAXCS 7.5 Polycom VVX User Guide

Page 11

This answering feature is enabled only when your phone is on-hook.

Auto-Answer via Clients (Advanced License required)

You can configure MaxAgent, MaxCommunicator, AltiConsole, and MaxOutlook to automatically answer calls.

This Auto-Answer feature is available only when the Use Polycom phone to make or answer calls option is set to Speaker

or Headset.

In AltiConsole, the setting is under Setup > General.

In MaxAgent and in MaxCommunicator, the Auto-answer setting is under Configuration > Extension > Call Handling.

Check the Automatically answer after xx seconds checkbox, and set the number of seconds before calls are picked up.

Note that there may be a few seconds (3-4) of delay answering calls with this feature.

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Altigen MAXCS 7.5 Polycom VVX User Guide User Manual Page 11