Altigen IP 705 User Manual

IP 705 Phone™User ManualOctober 2012

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IP 705 Manual 3CHAPTER 1 The IP 705 PhoneThe AltiGen IP 705 phone is a business telephone that provides voice communication over an IP network.The IP

4 IP 705 Manual1LCD ScreenDisplays features such as time, extension number, caller ID, call waiting, line/call status and call duration. Displays

The IP 705 PhoneIP 705 Manual 5Note: * Indicates a normal operating mode key feature, which is avail-able only after registering the IP 705 with the

6 IP 705 ManualFigure 3. IP 705 Phone, Left View1 Headset port Connects to an RJ-9 headset2 Handset RJ-9 Port Connects to a handset12512 34

The IP 705 PhoneIP 705 Manual 7Figure 4. IP 705 Phone, Bottom ViewHardware Items in the PackageThe following hardware items are included in this pac

8 IP 705 ManualSupported Telephony FeaturesThe IP 705 provides a broad range of call handling and dialing features directly on the phone and throu

The IP 705 PhoneIP 705 Manual 9Call LogShows the history of incoming calls, up to 99.• Pressing the Enter button will dial the number displayed. If 2

10 IP 705 ManualHold buttonPlaces an active call on hold.• When Multiple Call Waiting is enabled at the extension, the user can put multiple incom

The IP 705 PhoneIP 705 Manual 11American Disabilities Act (ADA) ComplianceThe hearing aid-compatible handset on the IP 705 phone is equipped with a m

WARNING!Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently,

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IP 705 Manual 13CHAPTER 2 Setting Up the IP 705 PhoneTo set up the IP 705 phone, follow these instructions:1. Gather network settings information (th

14 IP 705 Manual 4. Configure the AltiWare IP settings (see “Configuring IP Settings” on page 20 for information about IP settings):a. Menu >

Setting Up the IP 705 PhoneIP 705 Manual 15—LOADING FW...—LOADING NOW.—Boot Done—INITIALIZING —Version xxxx.xxxx.xxxxTo Use IP 705 in Power over Ethe

16 IP 705 Manual Miscellaneous Operation Notes• Logging in and out—When using #26 and #27 to log out / log in, the IP 705 must be onhook. Pressin

IP 705 Manual 17CHAPTER 3 Configuring the IP 705 PhonePhone, system, and network settings can be configured through the IP phone’s menu. The phone ca

18 IP 705 Manual System SettingsRing Tone Phone Setting > Ring TonesSets the desired ring tone.Ring DownloadPhone Setting > Ring DownloadDo

Configuring the IP 705 PhoneIP 705 Manual 19Network SettingsEmergency NumberSystem > Emergency NumSets the IP phone’s emergency number. For the U

20 IP 705 Manual Registration from the Phone’s MenuUnder normal circumstances, the IP 705 phone registers itself automatically. However, if regis

Configuring the IP 705 PhoneIP 705 Manual 21Assigning a TFTP ServerThe default TFTP Server is set to 0.0.0.0.To assign the TFTP server, use the follo

IP 705 Manual iContentsWarranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vAbout This Manual . . . . . . .

22 IP 705 Manual —Version xxxx.xxxx.xxxx10. You may display the version of firmware at any time: Press the Menu button, scroll to SYSTEM and pres

Configuring the IP 705 PhoneIP 705 Manual 23When new ring tones are added to the server, they can be downloaded from the phone. To download ring tone

24 IP 705 Manual Note: The area is blank if the agent is in any other state. Figure 5. IP 705 Workgroup Display exampleIn the workgroup display

IP 705 Manual 25CHAPTER 4 User GuideThe LCD ScreenIn normal operating mode, the phone’s LCD screen displays the time and the extension number on the

26 IP 705 Manual • DND - do not disturb• FWD - forwardingThe area is blank if the agent is in any other state.When a call rings the agent or when

User GuideIP 705 Manual 27Conference*To initiate a conference during a call:1) Press the Conference button (this automatically selects a new line and

28 IP 705 Manual Handset/Headset/SpeakerTo switch between handset, headset and speaker, the user can go offhook, or press the appropriate programm

User GuideIP 705 Manual 29ReleaseFor a connected call:• Press the Release button to hang up the call.While in a menu:• Press the Release button to ex

30 IP 705 Manual * * Feature Codes* * 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . Restore default settings (when user is in the Config

User GuideIP 705 Manual 31#35. . . . . . . . . . . . . . . . . . . . . . . . . . . . Virtual Log In (Station Privilege Override)#69. . . . . . . . .

ii IP 705 Manual Workgroup Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23CHAPTER 4User Guide . . . . . . . . . .

32 IP 705 Manual If the IP 705 is configured for a public IP address, you can call other public IP address devices. If the IP 705 is configured fo

IP 705 Manual 33Appendix ASpecificationsNetwork Protocols• H.323, SIP, RTP, RTCP, TFTP, TCP, UDP, DHCP, DNS, ARP, ICMP, TelnetCall Control Protocols

Troubleshooting34 IP 705 ManualTroubleshootingThe following table provides help for the most common problems an end user may encounter. For IP 705 ph

Appendix AIP 705 Manual 35IP phone registered then goes back to Basic mode• Check network connectivity by pinging from AltiServ to the IP phone.• Ch

LCD Messages36 IP 705 ManualLCD MessagesLocal Menu Configuration MessagesThe following messages may be displayed in the LCD when accessing the IP 705

Appendix AIP 705 Manual 37IP Phone Running MessagesThe following messages may be displayed in the LCD when running the IP 705:Message DefinitionAW

LCD Messages38 IP 705 ManualIP Phone Boot MessagesThe following messages may be displayed in the LCD when booting the IP 705:REGISTERING... User ent

IP 705 Manual 39GlossaryA ASCII - American Standard Code for Information Interchange.BBoot - to cause the computer to start executing instructions.B

40 IP 705 ManualEextension number - an arbitrary number of two to five digits that matches a station to a particular user.FFirewall - a set of relate

GlossaryIP 705 Manual 41LLocal address - an address used in a peripheral node or station in place of a network address and transformed to or from a

IP 705 Manual iiiNOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC

42 IP 705 ManualPphysical extension - is associated with a physical port and device. An extension is created, by default, as a physical extension (as

GlossaryIP 705 Manual 43TTCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols used on the Internet.TDM - Time Division

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IndexIP 705 Manual 45IndexAactivating IP phone extension 14AltiWare Server, setting IP address 18assigninga local IP address 20a TFTP server 21N

Index46 IP 705 Manual Kkeys, feature 33LLAN ports 33LCD messages, explained 36, 37, 38LCD screen 4, 25, 33LED, in buttons 33line park, configuri

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IP 705 Manual vWarrantyWhat The Warranty CoversAltiGen Communications warrants its hardware products to be free from defects in material and workm

vi IP 705 ManualHow to Obtain ServiceEnd user customers should contact your Authorized AltiGen Dealer for service. Authorized AltiGen Dealers must fo

IP 705 Manual 1About This ManualThis manual describes how to get the Alti-IP 705 phone up and running on a voice over IP (VoIP) network.It provides