Altigen IP 805 User Manual download pdf (Page 37)

Glossary

IP 805 User Manual 33

TCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols used on the Internet.

TFTP (Trivial File Transfer Protocol) - a version of the TCP/IP FTP protocol that has no directory or password

capability.

transfer - this feature redirects a call to another extension or the AltiGen VoiceMail system.

UDP (User Datagram Protocol) - a communications protocol that offers a limited amount of service when

messages are exchanged between computers in a network that uses the Internet Protocol.

virtual extension - an extension not associated with a physical port that allows for guest access to the AltiGen

Voice Mail System

features and telephone sharing environments. Users of a virtual extension have to log in

before accessing the system features assigned to it.

VoIP - voice over Internet Protocol (IP). The technology used to transmit voice conversations over a data

network using

the Internet Protocol.

workgroup - telephones arranged in groups within a particular organizational function (for example, marketing,

sales, service, etc.). Each workgroup is assigned a pilot number. When the pilot number is dialed, the system

scans the list of extensions comprising the workgroup and connects the call to the first available idle extension

number. If no extensions are available, the call is placed in that workgroup’s queue.

workgroup pilot number - an extension designated to a workgroup that is not associated with a physical port

and may consist of up to 64 members. When the pilot number is dialed, the call is distributed to the workgroup

members.

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Altigen IP 805 User Manual Page 37