Altigen MAXCS ACC 6.0 Specifications download pdf (Page 10)

AltiConsole Manual 4

Auto Upgrade

Each time you start up AltiConsole, a comparison is made with the version

of MAXCS ACC/ACM that is running on the server. If updates were made

on the server, and your version of AltiConsole is out-of-date, you are

prompted for upgrade permission. If you automatically upgrade, the

AltiConsole startup is terminated and a software upgrade session is started.

Restart AltiConsole to run the newer version.

Note: For remote AltiConsole users outside the firewall, TCP port 10050

is required to be open to allow automatic upgrade. Automatic

upgrade over the Internet requires the sending of 15 MB files over

the WAN, which may take some time, to perform the automatic

update.

Downgrade Procedure

1. Go to Control Panel > Add/Remove Programs and remove the

AltiConsole 6.0 Update 2 program and ALL OTHER 6.0 Update 2

client applications (including MaxAgent, MaxCommunicator,

MaxSupervisor and CDR Search).

2. Reboot your system.

3. Go to “<local drive>:Program Files\AltiGen\Shared Files\” and

remove AlpInterface.dll.

Note: The AlpInterface might be located under

“\WinNT\System32\”, “\Windows\System32\” or some other

location. Use the Search for Files and Folders feature to

locate and remove all AlpInterface.dll files from the system.

4. Install the AltiConsole software you had installed previously.

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Altigen MAXCS ACC 6.0 Specifications Page 10