Altigen AltiSupervisor User Manual

Client 5.0A Supplementto AltiView, AltiAgent, AltiSupervisor, AltiConsole5.0 Manuals08/2004 4410-0001C

6 Client 5.0A SupplementFigure 9. Queue Text Color, Queue Tab• Force Agent phone to virtual - A supervisor can change an agent’sextension from physica

Client 5.0A Supplement 7• Configuration field added in the Overhead Paging configurationfor station paging.• Auto-answer feature added - A user can en

8 Client 5.0A SupplementUninstalling Client Application1. From the Windows Start menu, select Control PanelAdd/Remove Programs to uninstall the approp

IndexClient 5.0A Supplement 9IndexNumerics5.0A new features 1AaddressAltiGen Communications, Inc. iiAltiAgentnew5.0Afeatures 1AltiConsolenew5.0Afeatur

WARNING!Toll fraud is committed when individuals unlawfully gain access tocustomer telecommunication systems. This is a criminal offense.Currently, we

Client 5.0A Supplement iContentsNewFeatures ...1AltiView/AltiAgent 5.0A . . . . . . . . . . . . . . . . . . . .

ii Client 5.0A Supplement

Client 5.0A Supplement 1New FeaturesAltiView/AltiAgent 5.0AThe following new features are included in AltiView/AltiAgent 5.0A:• Support IPTalk - When

2 Client 5.0A SupplementFigure 2. IP Talk Configuration, General InfoIn the General Info page of AltiView Configuration, an IP Talk fieldis added with

Client 5.0A Supplement 3• System Default Volume Control - the system’s default volumecontrol can be invoked by AltiView/AltiAgent using the VolumeCont

4 Client 5.0A SupplementFigure 6. Activity Drop Down List, AltiView Main Window• Inputted number kept when switching between Voice Mail andCalls tab•

Client 5.0A Supplement 5• Support for 100 Outlook Contact folders -In5.0,AltiView/AltiAgent is unable to support a large amount of OutlookContact fold