Altigen MAXCS ACC 6.0 Specifications download pdf (Page 16)

10 AltiSupervisor Manual

If the AltiSupervisor interface is not displayed on your Windows desktop,

but this icon appears in the Windows tray, double-click it to open the

AltiSupervisor main window, or right-click it to pop up a menu, and then

select the AltiSupervisor window you want to open.

Resizing the Display

You can resize the AltiSupervisor window by using the standard Windows

method: place the cursor at a window edge or corner, then drag the window

to the size you want.

The field size for any field can be increased or decreased by pointing the

cursor to either side of the field’s main column. The cursor changes to a

movable double bar (||) that can be moved to resize the column.

Error Messages

The following errors may be displayed as login or connectivity errors.

Error Message Description Solution

MAXCS connection limit

has been exceeded.

No AltiSupervisor was

found OR more than

allowed number of AltiSu-

pervisor users have

attempted to log on.

Administrator must maintain the

number of AltiSupervisor license

keys or add additional session

licensing.

Cannot connect to AltiLink.

Please check server name

or network connection.

You are not connected to

MAXCS.

Check the server field (IP address

or DNS name) by:

1. Pinging the network server

address OR

2. Try using the IP address of

MAXCS (if using the DNS name

in the server field).

Please register AlpInter-

face.dll (regsver32

AlpInterface.dll).

AltiSupervisor uses this dll

to communicate with

MAXCS. It should be reg-

istered in the user’s sys-

tem.

Re-register this file. Type in DOS

command window, regsver32

AlpInterface.dll

Change directory to AltiSupervisor

directory, type regsver32

AlpInterface.dll

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Altigen MAXCS ACC 6.0 Specifications Page 16

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