Altigen AT510 Specifications download pdf (Page 37)

AltiTouch 500 Manual 27

About Passwords

A valid password must be 4 to 8 digits (numbers or letters A-Z) in length

and cannot be the same as its extension number. Basic password patterns,

such as repeated digits (1111), consecutive digits strings (1234), or digits

that match the extension (Ext. 101 using 1012, 9101, 10101, etc.) are not

allowed. The letters map to numbers as follows:

Transfer to AltiGen Voice Mail System Feature

If the Auto Attendant/IVR is not active when you want to login from a

remotephone, you must have the operator or any other internal user transfer

you into AltiGen Voice Mail System. There are two ways to transfer users

into AltiGen Voice Mail System:

• Normally, anyone in the office is able to send an outside user into

AltiGen Voice Mail System by pressing FLASH #40 while connected

to the user.

•IfFLASH is disabled

, you can also login to AltiGen Voice Mail

System by pressing * during the voice mail greeting of any extension.

If you’re calling your own extension, you then enter your password. If

you’re calling someone else’s extension, press # to enter your

extension and then your password.

Returning to Auto Attendant/IVR from the AltiGen

Voice Mail System

After a remote login, you can dial 9 from the main menu to return to the

Auto Attendant/IVR, provided the Auto Attendant/IVR is configured and

activated. This allows you to access voice mail and also speak with or leave

messages for others on the same phone call. Even if you decide not to leave

a message, you can press 9 to return to the Auto Attendant/IVR.

Numbers Letters Numbers Letters

2 A,B,C,a,b,c 6 M,N,O,m,n,o

3 D,E,F,d,e,f 7 P,Q,R,S,p,q,r,s

4 G,H,I,g,h,i 8 T,U,V,t,u,v

5 J,K,L,j,k,l 9 W,X,Y,Z,w,x,y,z

FLASH may be disabled if the operator or user is using any TAPI third party

application that does not support it.

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Altigen AT510 Specifications Page 37