Altigen AT510 Specifications download pdf (Page 49)

AltiTouch 500 Manual 39

system cannot return the call. Please check with your System Admin-

istrator for your toll restrictions.)

• # to send the message

After pressing 2, the caller is asked to leave a call back number beginning

with the area code. To notify your callers of this option, you may want to

mention the option to leave a call back number in your personal greeting.

If the caller’s number is a publicly listed number, there is no need to enter

their callback number since the AltiWare/ACM system automatically

captures their caller ID information.

Private Messaging

You have the ability to leave a private, detailed message in the AltiGen

Voice Mail System for a caller in case you are not at your desk or in the

office to take the call. This feature is perfect for those who are difficult to

reach and want to leave information for callers to pick up. When you leave

a private message, the system asks callers to enter the letters of their names

(last name followed by first name) to check if they have a private message.

You can have up to five private messages at one time, so you should delete

messages that have been heard.

To Leave A Private Message:

At the Main Menu, press 5 to access the Private Messaging menu and then

proceed as follows:

1. Press 2 to record a new message.

2. At the tone, record message and press #.

3. Using the number pad, enter recipient’s last name followed by the first

name. Use 1 for “Q” and “Z”.

4. When you have finished, press #.

To Check Message Status or Delete Messages:

To check the status of private messages that have been recorded, at the

Main Menu, press 5 to access the Private Messaging menu, then press 1.

The AltiWare/ACM system reports the following:

• The time and date the message was recorded.

• The recipient.

• Whether the message has been heard.

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Altigen AT510 Specifications Page 49