Altigen MAXCS 7.5 MaxCommunicator User Manual download pdf (Page 34)

28 MaxCommunicator Manual

When you are ready to reconnect to the call on hold, click Hold in

the State cell of the call. The call goes to the connected state.

Transferring Calls

MaxCommunicator allows for both supervised transfer (in which

you confirm the transfer with the target) and blind transfer.

You may transfer calls in the following ways:

Dragging—Drag and drop the call (either while it’s ringing or

connected) onto the target number on the Directory, Speed Dial,

Contacts, or Monitor tabs.

Dialing—While connected to a call, in the dialing field enter the

target number you want to transfer to, then click the Transfer

button.

Clicking— If the target number is on the Directory, Speed Dial,

Contacts, or Monitor tab, click it. Then click Transfer.

You’re asked to confirm the transfer.

You can click Yes before the party answers to do a blind transfer,

or you can wait for the person to answer and then confirm or

cancel the transfer.

The first call

goes to Hold

state

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Altigen MAXCS 7.5 MaxCommunicator User Manual Page 34