Altigen MaxReports User Manual Page 61

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Reports
AltiReport Manual 57
Columns
a. StartTime
b. EndTime
c. CallerNum
d. TargetName
e. AADuration
f. QueueDuration
g. RingDuration
h. TalkDuration
i. HoldDuration
j. RecordDuration
k. StartPriority
l. AnswerWithinSLT
m. ExitState
n. SessionID
o. SequenceID
3201 - DNIS Call Summary
The DNIS Call Summary report displays call summary information for the
specified DNIS number.
Table
All data from Table CDRMAIN
Columns
a. DNIS
b. StartTime
c. D + J + N
d. Count if (TalkDuration > 0)
e. D/C * 100%
f. TalkDuration
g. F/D
h. HoldDuration
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